Showing posts with label support. Show all posts
Showing posts with label support. Show all posts

Thursday, December 26, 2013

Using the cloud is not as complicated as it sounds

One thing that you can count on in the online world is the use of buzzwords and buzz phrases, which are nothing more than a kind of shorthand to explain a subject or a concept in just a few words. When used by people who both have a common understanding of what those words and phrases mean, it enhances communication. When only one side in a conversation understands the concept, or worse, if no one understands the concept and someone is just spewing hype, then real communication may be difficult.

One area where this has taken off in recent months is in the area of cloud computing. While definitions vary, one way to think of cloud computing is as follows. In the early days of personal computers, all your programs had to be in that computer, so if you wanted 10 computers with the same capability, that you had to have 10 sets of identical computer programs. With cloud computing, that capability is in some remote computer or remote computer network, and those 10 computers are sharing that capability.

Want another example? If you use Gmail or one of the other online email services, you are using cloud computing. You can log into your email account from any computer with a browser and an online connection. While Google is known for offering Gmail, Blogger, and other cloud-based services to the public, companies like Zoho offer business related services in the same way, allowing simultaneous access to the same resource, for example a database, from multiple locations around the world. Zoho Support is a service that comes with their cloud offerings, with the amount of support depending on the kind of service and the number of users in an account.

With cloud computing, the key things to remember if you are considering using any cloud service are the following:

  • Cloud computing is not a mysterious subject, and you are likely using it even now.
  • Cloud computing could be used to perform most functions traditionally performed on an individual computer or on private networks.
  • If someone is using cloud computing type buzzwords to convince you to spend your money, treat that person like a seller of used cars and do your own independent research before you reach any agreement.

Thursday, December 3, 2009

12 Things You Can Do to Help Your Favorite Nonprofit

The podcast and blog Marketing Over Coffee has an excellent idea for helping nonprofits--Over 12 days introducing them to marketing related ideas that can help them move forward. Naturally, there is an emphasis on Internet-related activities.

You can visit the blog at MarketingOverCoffee.com and see for yourself. On the first day, they suggested the following:

Introduce them (your favorite nonprofit) to the concept of Twitter (don’t set up an account yet), and work with them to pack the sum of what they do into 140 characters. Typically, non-profits have noble goals but can’t explain them especially well, leaving you with a vague sense that they do something good.

Help your non-profit by developing the following:

1. A mission and/or vision in 140 characters or less.
2. A list of keywords by which other people would find them.
3. Why, in 140 characters or less, someone would donate time or money to them.


I suggest checking out MarketingOverCoffee.com for more ideas, and to put some of these ideas of your own for your favorite nonprofit organization or community group.